Paisabazaar

Customer Support Executive

InternshipIn OfficeNew Delhi, Delhi3 months1 openingImmediate / Rolling

About this internship

Paisabazaar is inviting applications for the role of Customer Support Executive in Delhi (Delhi / New Delhi). This is a hands-on, mentor-led internship designed for students and freshers who want real, practical experience resolving customer queries and ensuring satisfaction. As an intern, you will…

Skills you'll use

CommunicationCustomer SupportTicketing SystemsCRMProblem SolvingEmail EtiquettePatienceDocumentationTime ManagementActive Listening

What you'll do

Respond to customer queries across channels
Resolve or escalate issues promptly
Maintain records in the ticketing system
Follow up to ensure resolution
Share customer feedback with teams
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Communication, Customer Support, Ticketing Systems, CRM
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Delhi / New Delhi

Perks & benefits

Internship Certificate on completionLetter of Recommendation for strong performersHands-on mentorship from experienced professionalsReal-world, portfolio-worthy project experiencePre-Placement Offer (PPO) opportunity based on performanceFlexible, learning-focused work environment

Interview & selection process

3 rounds — typical selection flow for this role:

1Application & resume screening — your profile, skills and academics are reviewed by Paisabazaar's team.
2Technical / aptitude round — role-relevant questions for the Customer Support Executive role, possibly with a short task or case.
3Hiring manager / HR discussion — your problem-solving approach, communication, availability and fit.

About Paisabazaar

About Paisabazaar Paisabazaar is one of India's largest digital marketplaces for credit products such as loans and credit cards, and a leading platform for free credit-score checks, operating under PB Fintech. Products & Services Paisabazaar works within the FinTech / Lending Marketplace space…

Visit Paisabazaar’s official website ↗

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