National Payments Corporation of India (NPCI)

Key Account Management Intern

InternshipHybridPatna, Bihar6 months18K/mo11 openingsImmediate / Rolling

About this internship

Join National Payments Corporation of India (NPCI) in Patna as a Key Account Management Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on key account management work. About the role As a Key Account…

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Skills you'll use

Account ManagementClient CommunicationBusiness ReviewsUpsell IdentificationCRM ToolsExcelRenewal TrackingIssue EscalationPresentationRelationship Building

What you'll do

Work on supporting the accounts that already pay you — reviews, renewals and spotting risk before it becomes churn alongside the core team
Apply Account Management, Client Communication, Business Reviews, Upsell Identification to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate or final-year student — BBA/MBA, B.Com, B.E./B.Tech or B.A.
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Account Management, Client Communication, Business Reviews (or a genuine willingness to learn them)
Exposure to Upsell Identification, CRM Tools, Excel is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Patna, Bihar or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects
3Practical assignment or case study with a short walkthrough
4HR discussion — stipend, start date, expectations and offer

About National Payments Corporation of India (NPCI)

National Payments Corporation of India (NPCI) operates in the payments infrastructure sector and has an active presence in Patna. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well…

Visit National Payments Corporation of India (NPCI)’s official website ↗

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