Mastercard

Operations Intern

InternshipWork from HomeUna, Himachal Pradesh6 months24K/mo3 openingsImmediate / Rolling

About this internship

Mastercard has an open Operations Intern position in Una for motivated freshers and final-year students. You will work on live business operations projects and finish with something you can genuinely talk about in interviews. About the role As an Operations Intern at Mastercard, your core focus…

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Skills you'll use

Process ImprovementAdvanced ExcelSOP DocumentationVendor CoordinationData Reporting & MISRoot Cause AnalysisCross-Team CommunicationSQL BasicsCapacity & Roster PlanningQuality Auditing

What you'll do

Work on running the daily operating process and removing what slows it down alongside the core team
Apply Process Improvement, Advanced Excel, SOP Documentation, Vendor Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong analytical ability — 2026 freshers & final-year students welcome
Working knowledge of Process Improvement, Advanced Excel, SOP Documentation (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Una, Himachal Pradesh

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3Team-fit / behavioural interview with the team
4HR discussion — stipend, start date, expectations and offer

About Mastercard

Mastercard operates in the payments technology sector and has an active presence in Una. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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