Mahindra Holidays (Club Mahindra)

Front Office & Guest Relations Intern

InternshipIn OfficeMangaluru, Karnataka4 months24K/mo1 openingImmediate / Rolling

About this internship

Join Mahindra Holidays (Club Mahindra) in Mangaluru as a Front Office & Guest Relations Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on guest relations work. About the role As a Front Office & Guest…

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Skills you'll use

Front Desk OperationsGuest HandlingReservation Systems (Opera)Complaint ResolutionBilling & CashieringUpsellingCommunication SkillsMultitaskingRecord KeepingProfessional Etiquette

What you'll do

Work on check-in/out, guest requests and service recovery at the desk alongside the core team
Apply Front Desk Operations, Guest Handling, Reservation Systems (Opera), Complaint Resolution to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BHM/B.Sc (Hospitality)/BBA/any graduate with strong communication — 2026 freshers & final-year students welcome
Working knowledge of Front Desk Operations, Guest Handling, Reservation Systems (Opera) (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Mangaluru, Karnataka

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentor

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About Mahindra Holidays (Club Mahindra)

Mahindra Holidays (Club Mahindra) operates in the hospitality & leisure sector and has an active presence in Mangaluru. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to…

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