Innovkraft Inc

Customer Success / Customer Support Intern

InternshipHybridHyderabad6 months8K/mo4 openingsImmediately

About this internship

Innovkraft Inc has an open Customer Success / Customer Support Intern position in Hyderabad for freshers who are genuinely excited about customer success & support. This is a 6-month Hybrid internship in the Digital Marketing sector where you will learn by doing — taking ownership of real tasks…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Hyderabad (Hybrid)
Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About Innovkraft Inc

Innovkraft Inc is a Digital Marketing organisation with a presence in Hyderabad, one of India's foremost business and talent hubs. The company operates in the Digital Marketing space, serving customers with a focus on quality, reliability and steady growth. Like many strong Digital Marketing teams…

Visit Innovkraft Inc’s official website ↗

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