ICICI Prudential Life Insurance

Telecalling & Outreach Intern

InternshipHybridSurat, Gujarat3 months14K/mo7 openingsImmediate / Rolling

About this internship

ICICI Prudential Life Insurance is hiring a Telecalling & Outreach Intern in Surat — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to telecalling and customer outreach rather than a certificate-only programme. About the role As a Telecalling &…

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Skills you'll use

TelecallingCall ScriptingLead QualificationCRM EntryObjection HandlingExcelCall QualityRegional Language CommunicationTarget TrackingFollow-up Discipline

What you'll do

Work on running structured calling campaigns, recording outcomes accurately and improving the script from what you hear alongside the core team
Apply Telecalling, Call Scripting, Lead Qualification, CRM Entry to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed Any graduate or final-year student — B.A., B.Com, BBA or any discipline
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Telecalling, Call Scripting, Lead Qualification (or a genuine willingness to learn them)
Exposure to CRM Entry, Objection Handling, Excel is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Surat, Gujarat or willing to work from there for the internship period

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3Team-fit / behavioural interview with the team
4HR discussion — stipend, start date, expectations and offer

About ICICI Prudential Life Insurance

ICICI Prudential Life Insurance operates in the insurance sector and has an active presence in Surat. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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