Globant India

Customer Success / Customer Support Intern

InternshipWork from HomeBengaluru3 months20K/mo5 openingsImmediately (rolling)

About this internship

Join Globant India in Bengaluru as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 3-month Remote internship you will contribute to actual Information Technology projects, learn how a professional team plans and…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Bengaluru (Remote)
Able to commit to the full internship duration

Perks & benefits

Pre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of Recommendation

About Globant India

Based in part out of Bengaluru, Globant India is an established player in the Information Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous…

Visit Globant India’s official website ↗

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