Fiserv

UX Researcher Intern

InternshipWork from HomeKochi, Kerala6 months21K/mo3 openingsImmediate / Rolling

About this internship

Start your career in user research with Fiserv as an UX Researcher Intern in Kochi. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As an UX Researcher Intern at Fiserv, your core focus will be talking to users…

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Skills you'll use

Usability TestingUser InterviewsHeuristic EvaluationJourney MappingSurvey DesignQualitative Coding & SynthesisPersona DevelopmentResearch Repository HygieneStatistical LiteracyInsight Presentation

What you'll do

Work on talking to users properly and turning what they say into design decisions alongside the core team
Apply Usability Testing, User Interviews, Heuristic Evaluation, Journey Mapping to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.A./M.A. (Psychology / Sociology / HCI), B.E./B.Tech or MBA — 2026 freshers & final-year students welcome
Working knowledge of Usability Testing, User Interviews, Heuristic Evaluation (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kochi, Kerala

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical interview on fundamentals and your projects

About Fiserv

Fiserv operates in the payments technology sector and has an active presence in Kochi. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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