Exotel

User Research Intern

InternshipIn OfficeGIFT City, Gandhinagar, Gujarat2 months25K/mo14 openingsImmediate / Rolling

About this internship

Join Exotel in GIFT City, Gandhinagar as an User Research Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on user research work. About the role As an User Research Intern at Exotel, your core focus…

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Skills you'll use

User InterviewsSurvey DesignUsability TestingQualitative AnalysisResearch SynthesisPersona DevelopmentJourney MappingNote-taking & TranscriptsReport WritingPresentation

What you'll do

Work on asking questions that do not lead the answer, then reporting what you actually heard alongside the core team
Apply User Interviews, Survey Design, Usability Testing, Qualitative Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.F.A., B.Arch, BCA or any graduate with a portfolio of design work
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of User Interviews, Survey Design, Usability Testing (or a genuine willingness to learn them)
Exposure to Qualitative Analysis, Research Synthesis, Persona Development is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in GIFT City, Gandhinagar, Gujarat or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview with the team

About Exotel

Exotel operates in the healthcare sector and has an active presence in GIFT City, Gandhinagar. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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