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Dalmia Bharat logo — Dalmia Bharat Customer Success / Customer Support Intern at Dalmia Bharat
Dalmia Bharat

Customer Success / Customer Support Intern

InternshipIn OfficeDelhi3 months8K/mo3 openingsWithin 30 days
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About this internship

Dalmia Bharat has an open Customer Success / Customer Support Intern position in Delhi for freshers who are genuinely excited about customer success & support. This is a 3-month In Office internship in the Cement sector where you will learn by doing — taking ownership of real tasks, getting…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Delhi (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About Dalmia Bharat

Dalmia Bharat is a Cement organisation with a presence in Delhi, one of India's foremost business and talent hubs. The company operates in the Cement space, serving customers with a focus on quality, reliability and steady growth. Like many strong Cement teams, Dalmia Bharat combines domain…
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In OfficeKolkata3mo
Stipend N/AApply

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