CDSL

Customer Success Intern

InternshipWork from HomeChennai, Tamil Nadu2 months15K/mo4 openingsImmediate / Rolling

About this internship

CDSL has an open Customer Success Intern position in Chennai for motivated freshers and final-year students. You will work on live operations projects and finish with something you can genuinely talk about in interviews. About the role As a Customer Success Intern at CDSL, your core focus will be…

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Skills you'll use

CRMCustomer OnboardingTicket HandlingCommunicationEscalation ManagementExcelProduct KnowledgeRetention BasicsEmpathyReporting

What you'll do

Work on keeping day-to-day delivery running and measurable alongside the core team
Apply CRM, Customer Onboarding, Ticket Handling, Communication to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
Working knowledge of CRM, Customer Onboarding, Ticket Handling (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Chennai, Tamil Nadu

Perks & benefits

Networking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorLive project experience

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment

About CDSL

CDSL operates in the capital markets & broking sector and has an active presence in Chennai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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