Cantilever Labs

Customer Success / Customer Support Intern

InternshipHybridHyderabad6 months10K/mo2 openingsWithin 15 days

About this internship

Join Cantilever Labs in Hyderabad as a Customer Success / Customer Support Intern and get a real, mentor-led start to your career in customer success & support. Over this 6-month Hybrid internship you will contribute to actual EdTech / Placement Training projects, learn how a professional team…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Hyderabad (Hybrid)
Able to commit to the full internship duration

Perks & benefits

Pre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of Recommendation

About Cantilever Labs

Cantilever Labs is a growing EdTech / Placement Training company that runs part of its operations out of Hyderabad. Working in the EdTech / Placement Training sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place…

Visit Cantilever Labs’s official website ↗

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