Bank of India

GenAI Customer Support Automation Intern

InternshipHybridMeerut, Uttar Pradesh4 months21K/mo14 openingsImmediate / Rolling

About this internship

Join Bank of India in Meerut as a GenAI Customer Support Automation Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on GenAI for customer support work. About the role As a GenAI Customer Support…

Similar internships hiring now

View all

Not quite right? These internships in Meerut, Uttar Pradesh match the same skills — apply to a few to improve your chances.

Spatial / XR Developer Intern

Foray Software

HybridMeerut, Uttar Pradesh32K/mo

Apply

Software Engineer Intern (SDE)

Batoi Systems

HybridMeerut, Uttar Pradesh23K/mo

Apply

Propulsion Systems Intern

Bharat Petroleum

RemoteMeerut, Uttar Pradesh33K/mo

Apply

Healthcare Operations Intern

Apollo Hospitals

RemoteMeerut, Uttar Pradesh28K/mo

Apply

Skills you'll use

Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy

What you'll do

Work on deflecting routine support tickets with AI without frustrating the customer alongside the core team
Apply Large Language Models (LLMs), RAG over Knowledge Bases, Python, Support Tooling (Zendesk / Freshdesk) to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science)
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Large Language Models (LLMs), RAG over Knowledge Bases, Python (or a genuine willingness to learn them)
Exposure to Support Tooling (Zendesk / Freshdesk), Intent Classification, Escalation Design is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Meerut, Uttar Pradesh or willing to work from there for the internship period

Perks & benefits

Mentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3Discussion with the hiring manager on the role and your fit
4HR discussion — stipend, start date, expectations and offer

About Bank of India

Bank of India operates in the public sector banking sector and has an active presence in Meerut. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

Visit Bank of India’s official website ↗

Apply Now Find internships at Bank of India

Searching for “Bank of India internships” or “internship at Bank of India”? You’re in the right place.

Featured

Featured Government Job — SBI Clerk 2026

India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline

State Bank of India

Junior Associate (Customer Support & Sales)

Advt. CRPD/CR/2026-27/17 · Clerical Cadre

Vacancies: 9,766
Last date to apply: 31 Aug 2026
Starting basic: ₹26,730
Eligibility: Any graduate · 20–28

7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.

View Vacancies, Syllabus & How to Apply

Preparing? 10 full-length mock tests + 7,200-question PDF — every answer explained

₹199₹999