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Bajaj Finserv Ltd logo — Bajaj Finserv Ltd Customer Success / Customer Support Intern at Bajaj Finserv Ltd
Bajaj Finserv Ltd

Customer Success / Customer Support Intern

InternshipHybridPune3 months20K/mo4 openingsWithin 30 days
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About this internship

Kickstart your career at Bajaj Finserv Ltd in Pune as a Customer Success / Customer Support Intern. This 3-month Hybrid internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Technology team, work on meaningful…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Pune (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Mentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development WorkshopsNetworking with Professionals

About Bajaj Finserv Ltd

Based in part out of Pune, Bajaj Finserv Ltd is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…
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In OfficeKolkata3mo
Stipend N/AApply

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