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Bajaj Finserv logo — Bajaj Finserv Customer Success Intern at Bajaj Finserv
Bajaj Finserv

Customer Success Intern

InternshipIn OfficeMumbai, Maharashtra6 months13K/mo4 openingsImmediate / Rolling
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About this internship

Bajaj Finserv is hiring a Customer Success Intern in Mumbai — a hands-on, mentor-led internship for 2026 freshers and final-year students who want to build real, job-ready customer support skills on live work rather than textbook exercises. As a Customer Success Intern, you will work closely with…

Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

  • onboarding and supporting customers
  • tracking customer health metrics
  • resolving queries and escalations
  • gathering product feedback
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Letter of RecommendationMentorship from experienced professionalsReal-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunity

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Case study or take-home assignment with a short presentation

About Bajaj Finserv

Bajaj Finserv is a financial services company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…
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