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Axis Bank logo — Axis Bank Customer Success / Customer Support Intern at Axis Bank
Axis Bank

Customer Success / Customer Support Intern

InternshipWork from HomeBengaluru6 months12K/mo5 openingsWithin 30 days
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About this internship

Axis Bank is hiring a Customer Success / Customer Support Intern for its Bengaluru office. This 6-month Remote internship sits within the Technology space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From your very first week…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Bengaluru (Remote)
  • Able to commit to the full internship duration

Perks & benefits

Certificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio Exposure

About Axis Bank

Based in part out of Bengaluru, Axis Bank is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement —…
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