GenAI Customer Support Automation Intern

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Location

Ghaziabad, Uttar Pradesh

Work Mode

Work from Home

Duration

3 months

Stipend

₹18,000/mo

Start Date

Immediate / Rolling

Openings

13 positions

Type

Full-time

About the Internship

Start your career in GenAI for customer support with Aditya Birla Fashion and Retail as a GenAI Customer Support Automation Intern in Ghaziabad. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a GenAI…

About Aditya Birla Fashion and Retail

Aditya Birla Fashion and Retail offers a mentor-led GenAI Customer Support Automation Intern in Ghaziabad with live project work in generative ai, a stipend of ₹18,000/month and a Pre-Placement Offer opportunity for strong performers.

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Ghaziabad, Uttar PradeshVerified employer13 openings

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Skills Required

Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy

Who Can Apply

Final-year students and recent graduates from B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science) who are based in or willing to work from Ghaziabad. You should be keen to learn Large Language Models (LLMs), RAG over Knowledge Bases, Python on real projects and able to write clearly. Freshers are welcome — no prior work experience is required, and a strong project portfolio matters more than a long CV.