Agentic Workflows Analyst

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Skills you'll use

What you'll do

• The Business Analyst (Agentic Workflows) functions as a key member of the Process Innovation team, serving as a subject matter expert in bridging traditional business requirements with advanced, automated agentic systems. You are an organized, detailed, and proactive communicator who excels in a deadline-driven environment. You will be responsible for translating complex business problems into automated, agent-based workflows that optimize campaign execution, data reconciliation, and operational efficiency.Your Responsibilities:
• Business Analysis: Evaluate complex business use cases and process bottlenecks to determine feasibility and design optimal agentic workflow solutions.
• Process Translation: Translate approved business requirements into granular functional specifications, prompt engineering guidelines, and logic flows for agent development.
• Workflow Design & Optimization: Design, architect, and manage intelligent, agent-based workflows to streamline end-to-end digital program implementation (data ingestion, program setup, and reporting).
• System Integration: Partner with technical teams to integrate autonomous agents into existing internal business systems, ensuring seamless data flow and operational continuity.
• Collaboration: Participate in cross-functional meetings, supporting functional capability discussions, and partnering with internal stakeholders to prioritize areas for future automation and enhancement.
• Documentation: Own the development and maintenance of internal documentation for agentic workflows, SOPs, and technical implementation guides.
• To succeed in this role, you will need:
• Education: BA, BS, or equivalent relevant experience required.
• Experience: 4+ years of experience in business or technical analysis, with a strong focus on data-driven solutions or operations.

Who can apply

• Agentic/Automation Experience: Demonstrated experience designing, managing, or auditing automated, agentic, or LLM-based workflows. Ability to articulate logic flows and handle exception management within automated systems.
• Analytical Skills: Strong analytical capabilities; ability to troubleshoot unexpected campaign or workflow challenges using data-driven logic.
• Technical Proficiency: Strong command of Google Workspace and MS Office Suite (advanced Excel). Familiarity with backend data infrastructure or ad management systems (e.g., Vertica, DFP) is highly preferred.
• Communication: Excellent verbal and written communication skills with the ability to interact professionally across R&D, commercial, and client-facing teams.
• Industry Knowledge: Experience in pharmaceutical or healthcare industries strongly desired.
• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching

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