TechOps Engineer III

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Skills you'll use

What you'll do

• Manage and support mission-critical production environments with high availability and reliability.
• Monitor application, infrastructure, and platform health using enterprise monitoring tools.
• Lead troubleshooting and resolution of complex production incidents and perform root cause analysis (RCA).
• Develop automation scripts and workflows to reduce manual operational tasks.
• Implement infrastructure-as-code (IaC) and configuration management best practices.
• Collaborate with Development, QA, Security, and Product teams to improve deployment processes and operational readiness.
• Participate in on-call rotations and lead incident response during critical outages.
• Drive continuous improvements in system performance, scalability, and operational efficiency.
• Maintain disaster recovery, backup, and business continuity processes.
• Ensure systems comply with security, governance, and compliance standards.

Who can apply

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 3+ years of experience in Technology Operations, Infrastructure Engineering, or DevOps.
• Strong experience administering Linux and/or Windows servers.
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with container technologies including Docker and Kubernetes.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, Splunk, or ELK.
• Solid understanding of networking concepts, DNS, load balancing, VPNs, and firewalls.
• Experience with version control systems such as Git.
• Strong analytical, troubleshooting, and problem-solving skills.

About Thales

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