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Priceline

Site Reliability Engineer - Observability

Job · Full-timeIn OfficeMumbai3-5 years1 opening

About this role

Priceline is hiring for Site Reliability Engineer - Observability in Mumbai. This opening was published by Priceline on their official careers board (Workday) on 6 July 2026 and was confirmed live on 14 September 2026. Job details • Company: Priceline • Role: Site Reliability Engineer…

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Skills you'll use

PythonGCPKubernetesTerraformCI/CD

Who can apply

  • ● Bachelor’s degree in Computer Science or equivalent practical experience.
  • ● 4+ years of experience in Observability, SRE, DevOps, or platform engineering roles supporting production systems.
  • ● Strong understanding of APM and SRE fundamentals, including MELT (Metrics, Events, Logs, Traces), latency analysis, error rate monitoring, service dependency mapping, SLIs/SLOs, alert tuning, and root cause analysis, with demonstrated application in large-scale distributed systems.
  • ● Hands-on experience administering at least one modern observability/APM platform (e.g., Splunk, New Relic, Grafana), with practical exposure to metrics, logs, distributed tracing, and platform configuration. Experience supporting full-stack observability coverage across infrastructure, application, and browser monitoring layers, including operating platforms at scale.
  • ● Experience building dashboards and actionable alerts, including configuring alert workflows and integrations with incident management tools such as PagerDuty. Experience implementing or supporting OpenTelemetry-based instrumentation and improving telemetry quality across services, with a focus on reducing alert fatigue and improving signal-to-noise ratio.
  • ● Familiarity with Kubernetes and cloud-native environments - an understanding of how applications are deployed, monitored, and scaled, including troubleshooting complex production issues in distributed environments.
  • ● Experience managing telemetry pipelines and agents (e.g., collectors, forwarders, sidecars), including onboarding services and troubleshooting ingestion issues, and optimizing pipelines for scale and efficiency.
  • ● Working knowledge of scripting or automation (e.g., Shell, Python) and CI/CD concepts. Experience or familiarity with infrastructure-as-code tools such as Terraform for managing platform configurations and integrations is a plus.
  • ● Comfortable collaborating with engineering teams to improve monitoring standards, instrumentation quality, and overall production visibility, with proven ability to influence.
  • ● Ability to analyze trade-offs between observability depth, performance, and cost, and make recommendations aligned with business and engineering priorities.

Perks & benefits

Our benefits are designed to support your health, wellbeing, and life inside and outside of work. Eligible Priceliners have access to:Health & wellness coverage including medical, dental, vision, and mental health resourcesGenerous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer daysWork/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accountsSignature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks creditsAdditional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefitsA people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

About Priceline

This role is eligible for our hybrid work model: Two days in-office. Site Reliability Engineer , Observability Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a fast-paced, ideas-led…

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