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Payoneer

Supervisor

Job · Full-timeIn OfficeBengaluruEntry level / 0-2 years1 opening

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About this role

Payoneer is hiring for Supervisor in Bengaluru. This opening was published by Payoneer on their official greenhouse careers board on 15 September 2026 and was verified as still open on 17 September 2026. About the role About Payoneer What you'll do day to day • Developing strategies online to…

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Skills you'll use

ExcelGoMS Office

What you'll do

Developing strategies online to ensure that our customers are answered within our service level agreement.
Implementing different motivation techniques to maximise the number of inquiries handled by our associates.
Investigate and analyze any barriers that are blocking our customers from contacting customer care or using our services.
Coordinate globally between our different operational teams and Hubs to ensure a successful shift
Report to the business if we are meeting our KPIs
Handling online crisis events in order to ensure the fastest recovery and minimise the effect on our customers.
Utilising our tools and dashboards to monitor our shifts effectively To
Develop creative solutions online

Who can apply

To provide a professional and engaging atmosphere for our associates on the shift
2 - 3 years of previous experience in a similar role
Previous experience in an international call centre
Strong managerial skills
High level of English
Self-learning ability
Responsibility and ownership
Problem-solving ability

About Payoneer

About Payoneer • Payoneer empowers millions of businesses with the financial software and services they need to grow and transact globally with confidence. • “Using Payoneer has helped us expand globally while keeping operations lean. It’s all had a real impact on our bottom…

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