OpenFX
Developer Experience Lead
Job · Full-timeIn OfficeBengaluruEntry level / 0-2 years1 opening
About this role
OpenFX is hiring for Developer Experience Lead in Bengaluru. This opening was published by OpenFX on their official greenhouse careers board on 4 May 2026 and was verified as still open on 17 September 2026.
About the role
About Us
What you'll do day to day
• Drive API Product Adoption
• You own…
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Skills you'll use
GoLLMOnboardingDocumentation
What you'll do
- Drive API Product Adoption
- You own API adoption as a measurable outcome. You instrument the funnel from API key activation to first API call to first transaction to expanded endpoint usage. You set the baseline, define the targets, and drive the cross-functional work to move the number. Every quarter, more developers are activated, more endpoints are used, and integrations go deeper. This is what you are accountable for, not pages shipped.
- Architect the Documentation System
- Documentation is the primary adoption surface. You own the docs-as-code infrastructure that engineers can contribute to. You measure documentation by whether it moves adoption, not by completeness for its own sake.
- Own the OpenAPI Workflow
- Your first technical priority is aligning the OpenAPI spec to production reality. Then you implement and enforce a contract-first governance model where the spec is treated as a product contract, not a generated afterthought. Spec linters run in CI as merge blockers. OpenAPI updates are part of engineering's Definition of Done. Breaking changes are detected automatically and routed through a defined deprecation process. You sit in Product and Engineering reviews as the First User: if an API is too hard to explain in writing, it is too hard to use, and you have the authority to push back before code ships.
- Drive Developer Advocacy
- You are the external voice of OpenFX inside the developer community and the internal voice of the developer inside OpenFX. You write technical content that earns developer trust: deep-dive blog posts on idempotency under retries, sample apps that demonstrate real cross-border payment flows, integration pattern guides for PSP, neo-bank, and treasury use cases. You build feedback loops that turn integration friction into product changes. As volume justifies, you represent OpenFX at developer-focused events, conferences, and partner enablement sessions. You are the reason developers choose OpenFX over a competitor whose docs they could not understand.
- Own Integration Triage
- You are the technical front door for client integration questions during US business hours. You triage whether each issue is a documentation gap, an API design problem, or a code bug. You fix documentation gaps directly and route the rest to engineering with structured context. You build the repeatable onboarding playbook that turns one-off Slack threads into a scalable process. You partner with GTM, who owns the client relationship; you own the developer experience surface that surfaces during integration.
Who can apply
- Own Integration Triage
- You are the technical front door for client integration questions during US business hours. You triage whether each issue is a documentation gap, an API design problem, or a code bug. You fix documentation gaps directly and route the rest to engineering with structured context. You build the repeatable onboarding playbook that turns one-off Slack threads into a scalable process. You partner with GTM, who owns the client relationship; you own the developer experience surface that surfaces during integration.
- API Product Adoption: You own the adoption funnel from API key activation to first API call to first transaction to expanded endpoint usage. You instrument it, set the baseline, define the target, and drive the cross-functional work to move the number. This is the metric you are accountable for.
- Time to First API Call: Drops from around 3 days to under 15 minutes within 90 days. You own the Quickstart, code snippets, and onboarding tutorials that make this speed possible, and you advocate for the product changes needed to remove the rest of the friction.
- Instructional support tickets: reduced 40% within 90 days, with 42% of onboarding support requests as the baseline.
- Spec drift: no spec drift incidents that reach production. The OpenAPI spec stays aligned to production as the platform evolves.
- V1 Developer Portal: a public API doc portal (References, Guides, Changelog, sample apps) is live, searchable, and built on docs-as-code infrastructure. 100% of public endpoints have accurate request and response examples.
- Developer advocacy presence: a published cadence of technical content (deep-dive guides, sample apps, integration patterns) that builds developer trust and drives inbound adoption. Establish the baseline, grow it quarterly.
Perks & benefits
Competitive salary and benefits package.Equity in a rapidly growing company.Opportunity to work in a fast-paced startup at the forefront of fintech innovation.Opportunity to make a significant impact on global financial infrastructureCollaborative work culture with emphasis on personal and professional growth.We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
About OpenFX
About OpenFX
OpenFX delivers real-time cross-border FX payments with 90% faster settlement and 80% lower costs than traditional FX. Our global network enables 24/7 money movement.
• Seamless, low-cost FX liquidity available 24/7. Onboard in hours and get started
• Your money deserves a faster…
Visit OpenFX’s official website ↗Searching for “OpenFX jobs” or “jobs at OpenFX”? You’re in the right place.
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