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NICE logo — NICE Senior DevOps Engineer, CX at NICE
NICE

Senior DevOps Engineer, CX

Job · Full-timeIn OfficePune5-6 years1 openingVerified open on 24 Sept 2026

About this role

NICE is hiring for Senior DevOps Engineer, CX in Pune. This opening was published by NICE on their official careers board (Greenhouse) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: NICE • Role: Senior DevOps Engineer, CX • Location: Pune (as listed: India…

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Skills you'll use

PythonJavaJavaScriptAWSDockerGitGoTerraformJenkinsCI/CDAgilePowerShell

What you'll do

  • As a Senior DevOps Engineer, you will manage and enhance the cloud infrastructure and software delivery ecosystem powering our products. You will work with R&D, QA, Security, and Operations teams to ensure our platforms are scalable, secure, reliable, and cost-efficient.
  • You will focus on AWS, CI/CD, infrastructure automation, containers, monitoring, and continuous improvement.
  • How will you make an impact?
  • Build and maintain CI/CD pipelines using Jenkins and GitHub Actions.
  • Manage and optimize AWS infrastructure for scalability, security, reliability, and cost.
  • Automate infrastructure and deployments using Terraform, Docker, ECS/EKS, and scripting.
  • Monitor and troubleshoot environments to ensure availability and performance.
  • Drive cloud security, Infrastructure as Code, and DevOps best practices.
  • Collaborate with R&D, QA, Security, and Operations teams.
  • Leverage AI tools and automation to improve troubleshooting, RCA, and operational efficiency.

Who can apply

  • Strong hands-on experience with AWS, including EC2, ECS/EKS, VPC, ALB, Lambda, CloudFront, and CloudWatch.
  • Strong knowledge of Terraform, Docker, Jenkins, and GitHub Actions.
  • Proficiency in Shell/PowerShell and at least one programming language such as Python, Groovy, Java, JavaScript, or Go. Experience with monitoring, troubleshooting, cloud security, and Git-based workflows.
  • Strong problem-solving skills and experience working in Agile environments.

About NICE

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So…

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