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Microsoft

Technical Support Engineering- Teams

Job · Full-timeIn OfficeBengaluru3-5 years1 opening

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About this role

Microsoft is hiring for Technical Support Engineering- Teams in Bengaluru. This opening was published by Microsoft on their official careers board (Eightfold) on 11 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Microsoft • Role: Technical Support Engineering…

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Not quite right? These jobs in Bengaluru match the same skills — apply to a few to improve your chances.

Azure Cloud Consultant

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Sr Technical Consultant - Azure Cloud, DevOps, Sql & Site Reliability Engineering(SRE)

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Software Engineer II - Python, Fast API, Django, Microservices, SQL, Azure, GIT

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Student Support Executive

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Skills you'll use

AzureCustomer ServiceNetworking

What you'll do

Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering
Responsible for the customer support experience with Microsoft
Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
Identify cases that require escalation, either technically or strategically
Create and maintain incident management requests to product group/engineering group
Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
Lead or participate in building communities with peer delivery roles

Who can apply

4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies
Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory
Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies

About Microsoft

Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep…

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