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Indusface

Operations Executive

Job · Full-timeIn OfficeThane, Maharashtra0–2 years26K/mo4 openingsImmediate / as per notice period

About this role

Indusface has an opening for a Operations Executive in Thane. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time business operations role is built that way. About the role As a Operations Executive at Indusface, your core responsibility…

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Skills you'll use

Process ExecutionAdvanced ExcelSOP DocumentationCoordinationIssue ResolutionReportingVendor CoordinationData AccuracyTime ManagementEscalation Handling

What you'll do

  • Run daily operational processes to agreed service levels
  • Track and resolve exceptions and escalations
  • Maintain SOPs and update them when reality changes
  • Coordinate with internal teams and vendors
  • Report on operational metrics
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Process Execution, Advanced Excel, SOP Documentation
  • Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Thane, Maharashtra or willing to relocate

Perks & benefits

Paid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teams

Interview & selection process

4 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Discussion with the hiring manager on how you approach problems and work with others
  3. 3Team fit conversation with two or three future colleagues
  4. 4HR discussion — compensation, notice period, joining date and offer roll-out

About Indusface

Indusface operates in the cybersecurity sector and runs an active team in Thane. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Indusface…
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