IT Support Analyst
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Skills you'll use
Who can apply
- Strong academic performance in your degree of choice, preferably with an emphasis in Information Systems or an associate’s degree.
- Proficiency in Microsoft Excel, Office products, and Office 365 administration, with relevant Microsoft IT certifications preferred.
- Exceptional troubleshooting and problem-solving skills with attention to detail, and the ability to adapt to shifting priorities and act independently.
- Strong customer service work ethic with excellent communication skills and the ability to remotely resolve technical issues across time zones.
- Clear understanding of elevated permissions, registry changes, and Active Directory systems.
- Willingness to work 100% from the office, with flexibility to cover night or weekend shifts as needed.
- Interest in applying technology systems to business processes and thriving in a team-oriented environment.
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