SME - Network LAN/WAN

About this role

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Skills you'll use

What you'll do

• Administer and support enterprise network monitoring platforms, including AKIPS or equivalent
• monitoring tools.
• Configure and maintain device discovery, monitoring policies, alerts, thresholds, dashboards, and
• Monitor and troubleshoot network infrastructure including routers, switches, WAN links, wireless
• access points, and related network components.
• Analyze network performance, availability, utilization, latency, packet loss, interface errors, and
• device health metrics.
• Perform root cause analysis, trend analysis, and provide recommendations for service
• improvements and operational efficiency.
• Support integration of monitoring data with reporting, analytics, and ITSM platforms utilizing APIs,

Who can apply

• The Network Data SME will be responsible for managing enterprise network monitoring, reporting,
• analytics, and operational visibility across LAN, WAN, wireless, and infrastructure environments.
• The role requires hands-on experience with network monitoring platforms, network performance
• analysis, and operational support. AKIPS experience is preferred; however, candidates with

About HCLTech

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