About this role
EXL is hiring for Executive in Pune. This opening was published by EXL on their official careers board (Oracle Recruiting) on 14 September 2026 and was confirmed live on 14 September 2026.
Job details
• Company: EXL
• Role: Executive
• Location: Pune (as listed: Pune, Maharashtra, India)
• Work…
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Skills you'll use
Customer Service
What you'll do
- Handle customer contacts via voice and chat.
- Resolve queries efficiently and professionally.
- Adhere to all compliance, data protection, and quality requirements.
- Accurately document customer interactions.
- Take ownership of customer issues through to resolution.
- Escalate complex cases when required.
About EXL
Role Purpose:
Deliver excellent customer service through voice and chat channels while ensuring full compliance with regulatory, quality, and operational standards.
Key Responsibilities:
• Handle customer contacts via voice and chat.
• Resolve queries efficiently and professionally.
• Adhere to all…
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