Technical Analyst (REST API, JSON, Life science domain)

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Skills you'll use

What you'll do

• Support the implementation, configuration, and integration of IDBS software solutions, including E-WorkBook and Polar, for leading global Life Sciences organizations.
• Collaborate with customers, architects, and engineering teams to gather technical requirements, design solution approaches, and deliver integrations between IDBS platforms and enterprise applications, laboratory systems, and cloud services.
• Work with APIs, data exchange processes, authentication methods, and system configurations to support implementation activities, troubleshoot technical issues, and resolve integration challenges.
• Contribute to testing, validation, deployment, and go-live activities, including integration testing, API validation, defect investigation, and operational readiness for customer environments.
• Create technical documentation, data mappings, knowledge assets, and customer handover materials while proactively identifying risks, improving delivery processes, and leveraging AI-enabled tools to enhance productivity and quality.

Who can apply

• 1-2 years of experience supporting SaaS or enterprise software applications in a technical analysis, application support, implementation or integration-focused role.
• Exposure to system integrations, APIs, technical troubleshooting, testing, deployment, or production support activities.
• Foundational knowledge of REST APIs, JSON, SQL, authentication concepts, and data exchange processes.
• Strong analytical, problem-solving, and technical documentation skills.
• Effective written and verbal communication skills, with the ability to collaborate with technical and non-technical stakeholders.
• Ability to work effectively with global teams and customers across multiple time zones.

About Danaher

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