SFTP L2 Engineer (Globalscape MFT)

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Skills you'll use

What you'll do

• Provide L2 support for Globalscape EFT/MFT platforms, resolving incidents and service requests.
• Monitor and troubleshoot secure file transfer services, connectivity, authentication, and access-related issues.
• Manage user provisioning, SSH keys, encryption, and access controls.
• Support patching, upgrades, configuration changes, and partner onboarding.
• Collaborate with L3 teams for escalations, root cause analysis, and major incident resolution.
• Maintain operational documentation, SOPs, and ensure compliance with security and ITIL processes.
• 4–6 years of experience in Network Security or Secure File Transfer.
• Hands-on experience with Globalscape EFT (Enhanced File Transfer) .
• Strong knowledge of SFTP, FTPS, SCP, and HTTPS protocols.
• Experience with SSH key management, PGP encryption, and authentication mechanisms .

Who can apply

• Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field.
• Relevant certifications in Network Security, MFT, or ITIL are an added advantage.
• Skill Set according to JD
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