Software Support Engineer

About this role

Not quite right? These jobs in Coimbatore, Tamil Nadu match the same skills — apply to a few to improve your chances.

Financial Analyst

Droom

In OfficeCoimbatore, Tamil Nadu34K/mo

Apply

Software Engineer I

BillDesk

In OfficeCoimbatore, Tamil Nadu43K/mo

Apply

QA Automation Engineer

upGrad

HybridCoimbatore, Tamil Nadu33K/mo

Apply

Application Security Analyst

Jupiter

HybridCoimbatore, Tamil Nadu44K/mo

Apply

Skills you'll use

What you'll do

• Diagnose and resolve customer-reported product issues
• Reproduce problems and escalate with evidence attached
• Write and maintain troubleshooting documentation
• Track recurring issues and push for permanent fixes
• Keep customers informed with accurate status
• Flag risks and blockers early rather than at the deadline
• Keep your tracker and status honest, including when something has slipped

Who can apply

• B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
• 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
• Working knowledge of Troubleshooting, SQL, Log Analysis
• Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
• The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
• Attention to detail, ownership and the discipline to document your work
• Based in Coimbatore, Tamil Nadu or willing to relocate

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Resume screening and profile shortlisting by the talent acquisition team
2. 2Technical or practical round based on the day-to-day work of the role
3. 3Take-home exercise or live problem-solving discussion
4. 4HR discussion — compensation, notice period, joining date and offer roll-out

About Classplus

Searching for “Classplus jobs” or “jobs at Classplus”? You’re in the right place.