Site Reliability Engineer

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Skills you'll use

What you'll do

• Build, maintain, and improve automation solutions using Python and/or Shell in Linux environments.
• Support and enhance production platform services with a focus on reliability, availability, and performance.
• Develop and maintain runbooks, operational documentation, and disaster recovery processes.
• Work with containers and orchestration platforms like Podman, and Kubernetes in Linux-based environments.
• Contribute to CI/CD, infrastructure automation, and infrastructure-as-code using Git and Jenkins.
• Build and support API-based integrations across internal tools and services.
• Partner with platform, software, network, and operations teams to identify failure points and drive improvements.
• Use modern engineering productivity tools, such as GitHub Copilot, to boost efficiency.
• Improve observability through monitoring, logging, alerting, dashboards, and actionable operational insights.
• Help define and improve SLIs, SLOs, and operational metrics.

Who can apply

• 3+ years of experience in either of the following areas Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, Software Engineering, or Operations.
• Hands-on experience developing, maintaining, and supporting automation solutions using Python and/or Shell scripting.
• Strong experience with Linux administration, preferably in RHEL environments.
• Working knowledge of infrastructure fundamentals (compute, storage, networking, DNS, load balancing, security).
• Experience supporting containerized and/or orchestrated environments ( Docker / Podman, Kubernetes).
• Understanding of modern software delivery (CI/CD, Git, Jenkins, and microservices).
• Experience creating and consuming API-based services.
• Experience with monitoring, logging, alerting, and observability practices.
• Familiarity with incident response, root cause analysis, and production support.
• Familiarity with Agile delivery processes.

About Cisco

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