Check Point Software
Software Support Engineer
Job · Full-timeIn OfficeVadodara, Gujarat0–2 years30K/mo5 openingsImmediate / as per notice period
About this role
Start your career in product support engineering at Check Point Software as a Software Support Engineer in Vadodara. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it.
About the role
In this role you will be…
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Skills you'll use
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
What you'll do
- Diagnose and resolve customer-reported product issues
- Reproduce problems and escalate with evidence attached
- Write and maintain troubleshooting documentation
- Track recurring issues and push for permanent fixes
- Keep customers informed with accurate status
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Troubleshooting, SQL, Log Analysis
- Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Vadodara, Gujarat or willing to relocate
Perks & benefits
Team offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration time
Interview & selection process
4 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Application screening (CV and, where relevant, a portfolio or code sample)
- 3Short introductory call with the recruiter about your background and interest
- 4HR discussion — compensation, notice period, joining date and offer roll-out
About Check Point Software
Check Point Software operates in the cyber security sector and runs an active team in Vadodara. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company…
Visit Check Point Software’s official website ↗Searching for “Check Point Software jobs” or “jobs at Check Point Software”? You’re in the right place.
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