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Branch Metrics

Associate Support Engineer

Job · Full-timeHybridBengaluruEarly career1 openingVerified open on 23 Sept 2026

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About this role

Branch Metrics is hiring for Associate Support Engineer in Bengaluru. This opening was published by Branch Metrics on their official greenhouse careers board on 13 August 2026 and was verified as still open on 23 September 2026. About Branch Metrics Drive mobile growth with the industry-leading…

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Skills you'll use

SQLCommunicationData AnalysisRecruitmentDebuggingCompensationReporting

What you'll do

Debugging and troubleshooting technical issues across mobile apps and our Branch platform
Providing technical assistance to developers and marketers who use the Branch SDK and attribution solutions.
Resolving issues related to SDK Integration (iOS, Android & Web platforms)
Ensuring smooth integration and functionality for our clients.
Working closely with other post-sales teams (primarily Account Managers) to provide exceptional technical support and resolve complex integration challenges.
Escalating bugs to our Internal Engineering Team and providing feedback to our Product teams.
Managing bug queue to ensure issues are followed up on and resolved
Writing and Querying databases using SQL.
Documenting our robust Knowledge Base repository to keep content up-to-date.
Contributing to enhancements across support processes and tools.

About Branch Metrics

About Branch Metrics Drive mobile growth with the industry-leading MMP and deep linking platform. Branch provides the privacy-safe attribution and linking infrastructure for 100,000 apps. • Data Exports Get your data where and how you want it, on your schedule. • Branch provides unparalleled…

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