Birlasoft
Customer Success Associate
Job · Full-timeIn OfficeVijayawada, Andhra Pradesh0–2 years30K/mo2 openingsImmediate / as per notice period
About this role
Birlasoft is recruiting a Customer Success Associate for its Vijayawada team. The role suits someone early in their career who wants depth in customer success rather than a rotation through everything at once.
About the role
In this role you will be making sure customers actually get value, and…
Similar jobs hiring now
View allNot quite right? These jobs in Vijayawada, Andhra Pradesh match the same skills — apply to a few to improve your chances.
Skills you'll use
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
What you'll do
- Onboard new customers and drive early adoption
- Track account health and act on warning signs
- Run regular check-ins and business reviews
- Coordinate resolution of customer issues internally
- Report on renewal and expansion risk
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Customer Success, Account Management, Onboarding Support
- Comfort with a CRM, a support desk and usage analytics, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Vijayawada, Andhra Pradesh or willing to relocate
Perks & benefits
Health insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemes
Interview & selection process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Discussion with the hiring manager on how you approach problems and work with others
- 3Team fit conversation with two or three future colleagues
- 4Final discussion covering role expectations, compensation and start date
- 5HR discussion — compensation, notice period, joining date and offer roll-out
About Birlasoft
Birlasoft operates in the it services & consulting sector and runs an active team in Vijayawada. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company…
Visit Birlasoft’s official website ↗Searching for “Birlasoft jobs” or “jobs at Birlasoft”? You’re in the right place.
Featured
Featured Government Job — SBI Clerk 2026
India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline
State Bank of India
Junior Associate (Customer Support & Sales)
Advt. CRPD/CR/2026-27/17 · Clerical Cadre
- Vacancies
- 9,766
- Last date to apply
- 31 Aug 2026
- Starting basic
- ₹26,730
- Eligibility
- Any graduate · 20–28
7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.
View Vacancies, Syllabus & How to ApplyPreparing? 10 full-length mock tests + 7,200-question PDF — every answer explained
₹199₹999Sponsored — Deals for Professionals
Sponsored
Similar Jobs
Hand-picked roles that match this job's skills
Future Profiling Technologies Pvt Ltd
Social Media Management Intern at Future Profiling Technologies Pvt LtdRemoteBengaluru3mo
10K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in DurgapurRemoteDurgapur, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in DarjeelingIn OfficeDarjeeling, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KrishnanagarIn OfficeKrishnanagar, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in BerhamporeRemoteBerhampore, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KalyaniIn OfficeKalyani, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in HaldiaHybridHaldia, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in MaldaIn OfficeMalda, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in BardhamanHybridBardhaman, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KharagpurIn OfficeKharagpur, West Bengal3mo
21K/moApply
Sponsored — Deals for Professionals
SponsoredSimilar Jobs Based on Your Skills
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in AsansolIn OfficeAsansol, West Bengal3mo
11K/moApply
Tailored Management
AccountantIn OfficeChennai3mo
Stipend N/AApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in HosurIn OfficeHosur, Tamil Nadu3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in PithampurHybridPithampur, Madhya Pradesh3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in ManesarHybridManesar, Haryana3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in PuducherryIn OfficePuducherry, Puducherry3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in JamnagarRemoteJamnagar, Gujarat3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in AnantapurHybridAnantapur, Andhra Pradesh3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KrishnagiriHybridKrishnagiri, Tamil Nadu3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KozhikodeRemoteKozhikode, Kerala3mo
21K/moApply
Recently Posted Jobs in Vijayawada, Andhra Pradesh
Fresh jobs posted in Vijayawada, Andhra Pradesh — apply early
AgroStar
Customer Success AssociateIn OfficeVijayawada, Andhra Pradesh3mo
30K/moApply
Faircent
Software Engineer IIn OfficeVijayawada, Andhra Pradesh3mo
44K/moApply
10times
Security Analyst (SOC)In OfficeVijayawada, Andhra Pradesh3mo
35K/moApply
Lendingkart
Product DesignerHybridVijayawada, Andhra Pradesh3mo
45K/moApply
Aabhaas
Security Analyst (SOC)In OfficeVijayawada, Andhra Pradesh3mo
35K/moApply
Kinara Capital
Cloud EngineerRemoteVijayawada, Andhra Pradesh3mo
48K/moApply
Inframanage
Design EngineerHybridVijayawada, Andhra Pradesh3mo
32K/moApply
LatentView Analytics
QA Automation EngineerHybridVijayawada, Andhra Pradesh3mo
33K/moApply
Shiprocket
Data EngineerHybridVijayawada, Andhra Pradesh3mo
55K/moApply
Dailyhunt
SEO ExecutiveIn OfficeVijayawada, Andhra Pradesh3mo
28K/moApply
Ready to apply for Customer Success Associate?
Free to apply · takes under 2 minutes · Birlasoft reviews on a rolling basis.
Apply Now