Bellatrix Aerospace
Software Support Engineer
Job · Full-timeHybridJaipur, Rajasthan0–2 years28K/mo2 openingsImmediate / as per notice period
About this role
Start your career in product support engineering at Bellatrix Aerospace as a Software Support Engineer in Jaipur. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it.
About the role
In this role you will be diagnosing…
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Skills you'll use
TroubleshootingSQLLog AnalysisREST APIsTicketing SystemsLinux BasicsCustomer CommunicationRoot Cause AnalysisDocumentationEscalation Handling
What you'll do
- Diagnose and resolve customer-reported product issues
- Reproduce problems and escalate with evidence attached
- Write and maintain troubleshooting documentation
- Track recurring issues and push for permanent fixes
- Keep customers informed with accurate status
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Troubleshooting, SQL, Log Analysis
- Comfort with log search, a ticketing system and SQL, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Jaipur, Rajasthan or willing to relocate
Perks & benefits
Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days
Interview & selection process
3 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Technical or practical round based on the day-to-day work of the role
- 3HR discussion — compensation, notice period, joining date and offer roll-out
About Bellatrix Aerospace
Bellatrix Aerospace operates in the space propulsion sector and runs an active team in Jaipur. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company…
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