Program Manager

About this role

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Skills you'll use

What you'll do

• Own the end-to-end delivery of one or more complex programmes, ensuring outcomes are delivered in line with agreed scope, time and cost parameters.
• Translate high-level objectives into clear delivery plans, with defined milestones, dependencies, risks and ownership.
• Lead and coordinate multiple project managers and workstream leads, providing direction, challenge and support as required.
• Maintain clear oversight of programme status, risks, issues and dependencies, escalating appropriately and early where required.
• Act as the primary point of contact for senior stakeholders, providing clear, factual and transparent updates on progress and delivery confidence.
• Apply appropriate delivery methodologies (waterfall, agile or hybrid), using pragmatism and judgement rather than rigid adherence to frameworks.
• Ensure programme governance is proportionate, effective and supports delivery rather than slowing it down.
• Manage programme-level resourcing, working with Practice and Portfolio Leads to address capacity constraints and skill gaps.
• Drive resolution of delivery blockers, coordinating across technology, operations, risk, compliance and business teams as needed.
• Ensure lessons learned are captured and applied to improve future delivery.

Who can apply

• Proven experience delivering complex programmes spanning multiple projects and stakeholders.
• Strong background in project and programme delivery within technology and/or business change environments.
• Experience operating in environments with high levels of ambiguity, pace and competing priorities.
• Ability to maintain delivery grip under pressure and make pragmatic decisions when faced with incomplete information.
• Strong stakeholder management skills, with the confidence to engage, challenge and influence at senior levels.
• Solid understanding of delivery disciplines across waterfall and agile approaches, with the judgement to apply “what works”.
• Experience managing programme-level risks, dependencies and resourcing constraints.
• Excellent organisational skills and attention to detail, without losing sight of the bigger picture.
• Clear, concise verbal and written communication skills.
• Ability to work independently, take ownership and operate with minimal supervision.

About Apex Group

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