Playback Ops Sys Dev Engineer, Playback Operations Systems Group

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Skills you'll use

What you'll do

• - Design and deliver systems and automation that scale Prime Video's Live OTT delivery and 24/7 linear operations
• - Own the operational health of device automation and monitoring systems — identify resilience risks and deliver solutions that eliminate them
• - Improve monitoring capabilities and system reliability, reducing manual operational load across the team
• - Define and maintain operational metrics and service level objectives, with alarming based on service health
• - Drive resolution of difficult performance, reliability, and availability issues, leaving systems better than you found them
• - Partner with adjacent Live Ops engineering teams to improve how systems interact and integrate
• A day in the life
• Your morning starts by reviewing operational dashboards and alerts, ensuring live services are healthy. When issues arise—latency spikes, availability drops—you collaborate with the team to diagnose and resolve them quickly.
• Mid-morning shifts to development: enhancing automation scripts, improving device monitoring workflows, and testing changes in staging environments to reduce manual intervention during live events.
• Afternoons bring cross-team collaboration—troubleshooting priority tickets with encoding and operations engineers, deploying fixes before high-profile events go live, and designing monitoring solutions that scale with Prime Video's growing live sports portfolio.

Who can apply

• - Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• - Experience in automating, deploying, and supporting large-scale infrastructure
• - Experience with Linux/Unix
• - Experience with CI/CD pipelines build processes
• - Experience with distributed systems at scale

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