Staff Software Engineer - MPP Growth

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Skills you'll use

What you'll do

• Lead and mentor a team of 15+ engineers, raising the technical bar while helping individuals grow into the best versions of their engineering careers.
• Drive the evolution of the Abnormal customer journey as we expand into international markets, enter the public sector, and serve new market segments.
• Own and develop complex, customer-facing features that simplify the Abnormal experience for the world's largest organisations.
• Define and uphold SLAs for our systems while maintaining a high standard for operational excellence — reliability is not optional at our scale.
• Partner with internal stakeholders and external customers to gather feedback and iterate quickly, turning insight into shipped product.
• Shape a team culture that engineers are proud to be part of, and a hiring process that leaves candidates with a positive impression of Abnormal — regardless of outcome.
• 8+ years of experience designing and building web and distributed applications, deployed across multiple data centres.
• 2+ years at staff level, with a track record of working across teams, mentoring senior engineers, and delivering high-impact outcomes.

Who can apply

• 8+ years of experience designing and building web and distributed applications, deployed across multiple data centres.
• 2+ years at staff level, with a track record of working across teams, mentoring senior engineers, and delivering high-impact outcomes.
• Demonstrated experience leading multi-quarter, customer-facing projects from inception through to stable, high-quality operation.
• Strong experience collaborating across multiple cross-functional teams (Engineering, Product, Design, and beyond).
• Deep, well-formed opinions on technical excellence — spanning design, development, code quality, testing, debugging, and production operations.
• BS degree in Computer Science, Applied Sciences, Information Systems, or a related engineering field.

About Abnormal

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