47Billion
Customer Success Associate
Job · Full-timeIn OfficeKolkata, West Bengal0–2 years30K/mo4 openingsImmediate / as per notice period
About this role
47Billion has an opening for a Customer Success Associate in Kolkata. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time customer success role is built that way.
About the role
In this role you will be making sure customers actually get…
Similar jobs hiring now
View allNot quite right? These jobs in Kolkata, West Bengal match the same skills — apply to a few to improve your chances.
Skills you'll use
Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building
What you'll do
- Onboard new customers and drive early adoption
- Track account health and act on warning signs
- Run regular check-ins and business reviews
- Coordinate resolution of customer issues internally
- Report on renewal and expansion risk
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Customer Success, Account Management, Onboarding Support
- Comfort with a CRM, a support desk and usage analytics, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Kolkata, West Bengal or willing to relocate
Perks & benefits
Modern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 days
Interview & selection process
3 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Take-home exercise or live problem-solving discussion
- 3HR discussion — compensation, notice period, joining date and offer roll-out
About 47Billion
47Billion operates in the financial technology sector and runs an active team in Kolkata. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company…
Visit 47Billion’s official website ↗Searching for “47Billion jobs” or “jobs at 47Billion”? You’re in the right place.
Featured
Featured Government Job — SBI Clerk 2026
India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline
State Bank of India
Junior Associate (Customer Support & Sales)
Advt. CRPD/CR/2026-27/17 · Clerical Cadre
- Vacancies
- 9,766
- Last date to apply
- 31 Aug 2026
- Starting basic
- ₹26,730
- Eligibility
- Any graduate · 20–28
7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.
View Vacancies, Syllabus & How to ApplyPreparing? 10 full-length mock tests + 7,200-question PDF — every answer explained
₹199₹999Sponsored — Deals for Professionals
Sponsored
Similar Jobs
Hand-picked roles that match this job's skills
Sanjeev Kumar jindal
Video Editor InternHybridDelhi NCR3mo
12K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in DurgapurRemoteDurgapur, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in DarjeelingIn OfficeDarjeeling, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KrishnanagarIn OfficeKrishnanagar, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in BerhamporeRemoteBerhampore, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KalyaniIn OfficeKalyani, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in HaldiaHybridHaldia, West Bengal3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in MaldaIn OfficeMalda, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in BardhamanHybridBardhaman, West Bengal3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KharagpurIn OfficeKharagpur, West Bengal3mo
21K/moApply
Sponsored — Deals for Professionals
SponsoredSimilar Jobs Based on Your Skills
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in AsansolIn OfficeAsansol, West Bengal3mo
11K/moApply
Tailored Management
AccountantIn OfficeChennai3mo
Stipend N/AApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in HosurIn OfficeHosur, Tamil Nadu3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in PithampurHybridPithampur, Madhya Pradesh3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in ManesarHybridManesar, Haryana3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in PuducherryIn OfficePuducherry, Puducherry3mo
21K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in JamnagarRemoteJamnagar, Gujarat3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in AnantapurHybridAnantapur, Andhra Pradesh3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KrishnagiriHybridKrishnagiri, Tamil Nadu3mo
11K/moApply
Accounting & Taxation Services Firm
Accounting Executive — Fresher Job in KozhikodeRemoteKozhikode, Kerala3mo
21K/moApply
Recently Posted Jobs in Kolkata, West Bengal
Fresh jobs posted in Kolkata, West Bengal — apply early
Acme Infovision
DevOps EngineerHybridKolkata, West Bengal3mo
49K/moApply
Rapido
Data AnalystIn OfficeKolkata, West Bengal3mo
38K/moApply
Expleo
Quantitative AnalystIn OfficeKolkata, West Bengal3mo
53K/moApply
HybridKolkata, West Bengal3mo
28K/moApply
Godrej Properties
Quality EngineerRemoteKolkata, West Bengal3mo
30K/moApply
Docsumo
Research AssociateRemoteKolkata, West Bengal3mo
30K/moApply
Instamojo
Graphic DesignerRemoteKolkata, West Bengal3mo
26K/moApply
Aurionpro Solutions
HR ExecutiveIn OfficeKolkata, West Bengal3mo
26K/moApply
SquadStack
Customer Success AssociateRemoteKolkata, West Bengal3mo
30K/moApply
In OfficeKolkata, West Bengal3mo
32K/moApply
Ready to apply for Customer Success Associate?
Free to apply · takes under 2 minutes · 47Billion reviews on a rolling basis.
Apply Now