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About Sprinklr

Sprinklr named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management & Listening. Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024 Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025 Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care Acer streamlines workflows across global markets and transforms the customer experience Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever Deutsche Telekom rings in the future of CX with AI-powered CCaaS Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards Join a culture where kindness and customer obsession defines everything we do Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. What began in social listening and engagement has evolved into the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM). Our four product suites — Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights — are built on a single codebase, enabling seamless collaboration and real-time action. Today, Sprinklr empowers customer-facing teams to engage, listen and respond across 30+ digital channels — all from one unified platform. By unifying data and breaking down silos, elevating human potential through intelligent AI, and transforming every interaction into a moment of impact, we help brands unlock agility, drive growth and deliver outcomes that truly matter. As teams, markets, and geographies align, brands gain a unified digital edge — the place where every customer touchpoint happens. It’s where trust is earned, feedback is shared, and opportunity lives. While Unified-CXM is an emerging category, Sprinklr is leading the way — helping the world’s top enterprises deliver extraordinary experiences at scale. Headquartered in New York, with a diverse global footprint, Sprinklr is publicly traded on the NYSE under the ticker symbol “CXM.” Leading a new category of enterprise software that we call Unified-CXM Empowering organizations to reimagine customer experiences by building unified journeys that elevate every moment of interaction Creating a culture of customer obsession through trust, teamwork and

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