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Zomato

Operations Intern

InternshipIn OfficeGurugram, Haryana2 months29K/mo1 openingImmediate / Rolling
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About this internship

Zomato is hiring an Operations Intern in Gurugram — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to business operations rather than a certificate-only programme. About the role As an Operations Intern at Zomato, your core focus will be running the…

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Skills you'll use

Process ImprovementAdvanced ExcelSOP DocumentationVendor CoordinationData Reporting & MISRoot Cause AnalysisCross-Team CommunicationSQL BasicsCapacity & Roster PlanningQuality Auditing

What you'll do

  • Work on running the daily operating process and removing what slows it down alongside the core team
  • Apply Process Improvement, Advanced Excel, SOP Documentation, Vendor Coordination to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong analytical ability — 2026 freshers & final-year students welcome
  • Working knowledge of Process Improvement, Advanced Excel, SOP Documentation (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Gurugram, Haryana

Perks & benefits

Exposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship Certificate

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Practical assignment or case study with a short walkthrough

About Zomato

Zomato operates in the food delivery & dining sector and has an active presence in Gurugram. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…
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