Vodafone Idea

Technical Support Intern

InternshipIn OfficePune, Maharashtra3 months13K/mo3 openingsImmediate / Rolling

About this internship

Vodafone Idea is hiring a Technical Support Intern in Pune. This is a hands-on, mentor-led internship for students and recent graduates who want to build real, job-ready skills on live work rather than textbook exercises. As a Technical Support Intern, you will work closely with experienced…

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Skills you'll use

TroubleshootingCommunicationSQLTicketing SystemsNetworking BasicsCustomer SupportDocumentationLinux Basics

What you'll do

responding to technical support tickets
troubleshooting and resolving issues
escalating and documenting bugs
guiding users through solutions
maintaining knowledge-base articles
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed BE/B.Tech/BCA/MCA or any graduate with tech aptitude
Foundational knowledge of Troubleshooting, Communication, SQL, Ticketing Systems
Good communication and a genuine willingness to learn
Based in or open to working from Pune
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursStipendNetworking opportunitiesInternship CertificateLetter of Recommendation

Interview & selection process

4 rounds — typical selection flow for this role:

1Application Screening — the recruitment team at Vodafone Idea reviews your resume, projects/portfolio and fit for the Technical Support Intern role.
2Aptitude / Skills Assessment — a screening test focused on technical troubleshooting and communication.
3Technical / Role Interview — an in-depth discussion of your skills, projects and a task or case relevant to operations.
4Second Interview / Assignment Round — a deeper problem-solving, portfolio or practical assignment round with a senior team member.
5HR / Managerial Discussion — a conversation about your interests, availability, learning goals and the internship offer with Vodafone Idea.

About Vodafone Idea

Vodafone Idea is a telecom organisation with a strong presence in Pune and a track record of hiring and developing young talent. The team believes the best way to grow is by doing, so interns here are given real ownership from the start rather than being kept on the sidelines. Working here means…

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