Twilio

Human Resources Intern

InternshipHybridMumbai, Maharashtra5 months18K/mo4 openingsImmediate / Rolling

About this internship

Twilio has an open Human Resources Intern role in Mumbai for motivated freshers, MBA/PGDM-HR students and final-year graduates. You will work on live hiring and employee-experience projects and learn the exact HR workflows employers look for. As a Human Resources Intern, you will work closely with…

Skills you'll use

HR OperationsRecruitmentMS ExcelCommunication SkillsInterpersonal SkillsHR Documentation

What you'll do

Support supporting the people team across hiring, onboarding and engagement for teams across the Mumbai office
Source and screen candidates, schedule interviews and keep the hiring tracker current
Maintain employee records, HR documentation and HRMS data accurately and confidentially
Assist with onboarding, induction and new-joiner documentation
Help plan and run employee engagement, training and culture initiatives
Prepare HR reports and dashboards using HR Operations, Recruitment, MS Excel, Communication Skills
Respond to routine employee queries and escalate complex cases to senior HR
Support HR compliance, audits and policy documentation as required

Who can apply

Pursuing or recently completed MBA/PGDM (HR), MHRM, BBA, B.Com, B.A., Psychology, Sociology or any related discipline — 2026 freshers & final-year students welcome
Working knowledge of HR Operations, Recruitment, MS Excel (or a strong willingness to learn them)
Comfort with MS Excel / Google Sheets for trackers, reports and basic HR data
Clear written and spoken communication in English (a local language is a plus)
Professional discretion — HR work involves confidential employee and candidate information
Strong organisation skills: able to juggle multiple candidates, calendars and follow-ups
Empathy, patience and a genuine interest in working with people
Attention to detail in documentation, data entry and compliance paperwork
Ability to work with an HRMS/ATS or learn one quickly
Based in or willing to work from Mumbai

Perks & benefits

Real-world HR project experienceHands-on exposure to a modern HRMS/ATSPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with industry HR leaders

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Assignment — draft a job description, sourcing plan or engagement calendar
3Discussion with the HR manager on the internship scope and expectations
4Final HR discussion — stipend, start date, expectations and offer

About Twilio

Twilio is a communications saas (mnc) organisation that actively invests in early-career talent across Mumbai and its other India locations. Its culture is practical and learning-oriented: mentorship, honest feedback and real project work are part of everyday life, and HR interns are treated as…

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