Training & Tool Engineering

About this role

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Skills you'll use

Who can apply

• Organize, coordinate, and deliver structured technical training programmes for new trainees, lateral hires, apprentices, and employees across jewellery manufacturing processes.
• Conduct Training Need Analysis (TNA) in collaboration with business stakeholders and develop training plans aligned with organizational capability requirements.
• Monitor training effectiveness through assessments, feedback, competency evaluations, and business impact, and recommend continuous improvements.
• Identify, develop, and implement new training programmes to address emerging business requirements, new technologies, process improvements, and skill gaps.
• Manage talent acquisition support programmes by coordinating trainee recruitment, skill assessments, interviews, onboarding, induction, structured learning journeys, and deployment readiness.
• Capture, maintain, and analyse training data, competency records, certification status, and learning progress through a centralized knowledge repository and training database.
• Coordinate Tool Engineering Centre (TEC) activities, including tool development support, documentation, user training, deployment coordination, and capability-building initiatives related to manufacturing tools and equipment.
• Support tool sales activities by coordinating customer requirements, demonstrations, quotations, documentation, training, and after-sales technical support for both internal and external customers.
• Promote innovation and continuous improvement by identifying opportunities for process enhancement, developing capability-building solutions, and participating in cross-functional improvement projects.
• Develop and maintain training content, presentations, workbooks, practical exercises, assessments, certification criteria, and learning resources in collaboration with Subject Matter Experts (SMEs) and external partners.

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