ServiceNow Developer

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Skills you'll use

What you'll do

• Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform
• Configure and customize ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or GRC as needed
• Build and maintain Flow Designer flows, business rules, client scripts, UI policies, UI actions, ACLs, and script includes
• Develop and support REST/SOAP integrations between ServiceNow and third-party systems
• Create and maintain Service Portal widgets and custom UI components
• Participate in platform upgrades, ensuring custom code and configurations remain compatible
• Write clean, well-documented, and testable code following ServiceNow best practices and coding standards
• Perform unit testing, support UAT, and troubleshoot defects across development, test, and production instances
• Collaborate with architects and admins on data model design, ACL/security architecture, and performance optimization
• Support Agile/Scrum ceremonies including sprint planning, backlog grooming, and demos

Who can apply

• 2+ years of hands-on ServiceNow development experience
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Strong proficiency in JavaScript, Glide APIs (GlideRecord, GlideAjax, GlideForm, GlideSystem), and server/client-side scripting
• Experience with Flow Designer, Integration Hub, and Workflow Editor (legacy)
• Solid understanding of the ServiceNow data model, ACLs, business rules, and update sets
• Experience building and consuming REST/SOAP web services and integrations (MID Server experience a plus)
• Familiarity with Service Portal (AngularJS/Bootstrap) or UI Builder/Now Experience Framework
• Experience with at least one core ServiceNow module (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps)
• Understanding of ITIL processes (Incident, Problem, Change, Request Management
• Experience with source control (Git) and CI/CD practices for ServiceNow (e.g., ServiceNow DevOps, Automated Test Framework)

About Leidos

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