Hexaware Digital Services

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling

About this role

Hexaware Digital Services has an opening for a CRM & Customer Data Analyst in Pune, ideal for freshers and candidates with 0–2 years of experience who are eager to work with data. You will focus on analysing customer data to improve retention and engagement, collaborate with cross-functional teams…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

4 rounds — typical selection flow for this role:

14 rounds

About Hexaware Digital Services

About Hexaware Digital Services Hexaware Technologies is a global digital and technology services company with AI at its core, delivering cloud, data and digital solutions for enterprise transformation. It operates a delivery centre in Coimbatore at the CHIL SEZ IT Park, Saravanampatti. The…

Visit Hexaware Digital Services’s official website ↗

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