About this internship
Genpact is hiring a Operations Intern for its Gurugram team. Genpact is a global professional services and digital operations company delivering data, technology and AI-led business solutions to leading enterprises across finance, supply chain and analytics.
This is a 6-month internship ideal for…
Skills you'll use
CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking
What you'll do
- Handle customer/process queries via calls, chat and email professionally
- Resolve issues and escalate complex cases appropriately
- Maintain accurate records in CRM/process systems
- Meet quality and productivity targets
- Share feedback to improve the customer experience
- Collaborate with team leads and other departments
Who can apply
- Good verbal and written communication
- Customer-first attitude and patience
- Basic computer and CRM proficiency
- Willingness to work in shifts (for some roles)
- Problem-solving and multitasking ability
- Eagerness to learn
Perks & benefits
Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers
About Genpact
Genpact is a global professional services and digital operations company delivering data, technology and AI-led business solutions to leading enterprises across finance, supply chain and analytics.
Visit Genpact’s official website ↗Searching for “Genpact internships” or “internship at Genpact”? You’re in the right place.
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