Freshworks

Inside Sales Associate

Job · Full-timeIn OfficeThiruvananthapuram, Kerala0–2 years28K/mo4 openingsImmediate / as per notice period

About this role

Freshworks has an opening for a Inside Sales Associate in Thiruvananthapuram. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time inside sales role is built that way. About the role As a Inside Sales Associate at Freshworks, your core…

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Skills you'll use

Inside SalesCold CallingCRM HygieneLead QualificationObjection HandlingEmail OutreachProduct KnowledgeTarget OrientationExcelCustomer Communication

What you'll do

Work an assigned pipeline of leads to closure
Run discovery calls and record outcomes accurately
Follow up consistently and on schedule
Meet agreed activity and conversion targets
Feed objections and product gaps back to the team
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Inside Sales, Cold Calling, CRM Hygiene
Comfort with a CRM and a dialler, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Thiruvananthapuram, Kerala or willing to relocate

Perks & benefits

Fixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewers

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Final discussion covering role expectations, compensation and start date
3HR discussion — compensation, notice period, joining date and offer roll-out

About Freshworks

Freshworks operates in the technology sector and runs an active team in Thiruvananthapuram. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…

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