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EXL

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Join EXL in Chennai as a Technical Support Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time resolving technical issues and supporting users, learn directly from industry practitioners, and…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

  • Respond to and resolve support tickets
  • Troubleshoot software and hardware issues
  • Escalate and document complex issues
  • Guide users through solutions
  • Maintain support documentation
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 12 rounds

About EXL

About EXL EXL (NASDAQ: EXLS) is a data analytics and digital operations and solutions company serving insurance, banking, healthcare and retail clients across the Americas, EMEA and APAC including India. What EXL Does EXL works within the Data Analytics & Digital Operations space, serving its…
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